How to buy?You can place an order on the website or by phone.;
After you have placed your order, our manager will contact you within an hour and clarify all the details.
You can place a delivery order or reserve products at any of our branded salons.
Contactless delivery service is provided throughout Russia
. The salon in Yekaterinburg is closed until November 2020.What will I get with the purchase?A cumulative personalized discount card for the first order
Detailed catalog-directory of products created by the artist
A jewelry box made of wood when purchased from 60,000 rubles.
A box made of cardboard when buying up to 60,000 rubles.
Gift package
Payment
You can choose the payment method that is convenient for you.
Upon receipt of the order at
the salon: in cash or by bank card
When placing a delivery order:
* Payment to the courier in cash or by card upon receipt (the amount of cash on delivery differs in different regions. Upon request, the manager will refine the details)
• Quarcode payment via the quick payment system
Payment by bank card (after confirming the availability of the product, you will receive an email link for payment via the service.Kassa)
For payment (entering your card details) You will be redirected to the payment gateway. The connection to the payment gateway and the transfer of information is carried out in a secure mode using the SSL encryption protocol.The entered information will not be provided to third parties, except in cases stipulated by the legislation of the Russian Federation. Bank card payments are carried out in strict accordance with the requirements of the MIR, Visa Int. and MasterCard Europe Sprl payment systems.
• Payment by bank transfer on the account
We guarantee the security of all payment methods provided and the confidentiality of your data.
Delivery methods
•You can pick up your order at any of our showrooms
•Items can be delivered to any address within Russia
•Items can also be delivered direct to the customer at any address anywhere in the world
Delivery in Russia
- Specialized courier services. The ordered product is delivered to the address agreed with the manager. Before paying, you have the opportunity to open the parcel with the courier, try on the product and pay if it suits you. If for any reason the product does not fit you, you can refuse to receive the order and return the parcel to the courier. Pickup from the courier service office is possible, the fitting service is also included.
The maximum amount of cash on delivery upon receipt is 250,000 rubles. Check with the manager for the amount of cash on delivery in your region. Some reginas have limits on the amount of payments accepted.
Orders in Russia, starting from 10,000 rubles, are delivered free of charge.
The cost of delivery of orders up to 10,000 rubles in Russia varies from 500 to 1,000 rubles, depending on the region.
You can check the exact cost with the manager by phone.;
"Our company assumes full responsibility for the safety of the product until you sign the documents confirming receipt of the valuable cargo. You can check the safety and conformity of the product on the spot, in the presence of a courier.
Delivery of the parcel to the buyer is possible upon presentation of a passport or by an authorized representative on the basis of a notarized power of attorney. The transfer of the order is carried out only if a specific address is specified, and also strictly indoors. In case of delivery to public places (train stations, shops, restaurants, gambling establishments, etc.), transfer is possible only in their office part, and in case of delivery to residential buildings - only in an apartment.
We guarantee the highest quality of workmanship and materials
All Vladimir Mikhailov jewellery is made with particular attention to detail. Each piece is checked individually to ensure high quality. We guarantee that the quality of the gemstones and the grades of precious metal meet specifications.
- All items undergo assay (testing) at the Northwest State Assay Supervision Inspectorate.
- We provide a trade certificate of authenticity to confirm the precious stone specifications.
- This guarantee covers any manufacturing defect to your jewellery item and is valid for six months from the date of delivery (in accordance with Article 18 of the law of the Russian Federation ‘On Consumer Rights’).
- This guarantee does not cover damage caused as a result of customer negligence or by the interference of a third party other than an authorized specialist from the workshops of Vladimir Mikhailov.