Hotline: +7 911 916 53 00
We are able to respond to inquiries every day from 10:00 to 18:30 (MSK)
Delivery methods
•You can pick up your order at any of our showrooms
•Items can be delivered to any address within Russia
•Items can also be delivered direct to the customer at any address anywhere in the world
Delivery in Russia - Specialized courier services. The ordered product is delivered to the address agreed with the manager. Before paying, you have the opportunity to open the parcel with the courier, try on the product and pay if it suits you. If for any reason the product does not fit you, you can refuse to receive the order and return the parcel to the courier. Pickup from the courier service office is possible, the fitting service is also included. The maximum amount of cash on delivery upon receipt is 250,000 rubles. Check with the manager for the amount of cash on delivery in your region. Some reginas have limits on the amount of payments accepted. Orders in Russia, starting from 10,000 rubles, are delivered free of charge. The cost of delivery of orders up to 10,000 rubles in Russia varies from 500 to 1,000 rubles, depending on the region. You can check the exact cost with the manager by phone.; "Our company assumes full responsibility for the safety of the product until you sign the documents confirming receipt of the valuable cargo. You can check the safety and conformity of the product on the spot, in the presence of a courier. Delivery of the parcel to the buyer is possible upon presentation of a passport or by an authorized representative on the basis of a notarized power of attorney. The transfer of the order is carried out only if a specific address is specified, and also strictly indoors. In case of delivery to public places (train stations, shops, restaurants, gambling establishments, etc.), transfer is possible only in their office part, and in case of delivery to residential buildings - only in an apartment.
Guarantee
All Vladimir Mikhailov jewellery is made with particular attention to detail. Each piece is checked individually to ensure high quality. We guarantee that the quality of the gemstones and the grades of precious metal meet specifications:
This guarantee does not cover damage caused as a result of customer negligence or by the interference of a third party other than an authorized specialist from the workshops of Vladimir Mikhailov.
We did our best to make you feel like a chosen one in our salons. Consultants will help you choose a product for your request, you can try on the selected products and place an order comfortably.